Jackpot City Casino, established in 1998 by Bayton Ltd. and Baytree Ltd., part of the CityViews Group, is headquartered in Malta at Villa Seminia, 8, Sir Temi Zammit Avenue. Let’s dive in in this unique project!
About the Jackpot City Casino
The online casino operates under the MGA/B2C/145/2007 license granted by the Maltese Gaming Authority on August 1, 2018, and holds the Canadian Kahnawake Gaming Commission license #00812 issued on August 3, 2016. Its motto is “More jackpots that hit more often!”
Players can enjoy slots, card games, and roulette at JackpotCity on its official site, with confidence in fair play, as confirmed by eCOGRA audits.
Interestingly, the user interface changes for registered players post-login, hiding casino information and banking sections at the bottom of the page.
Bonuses and promotions
Jackpot City casino offers bonuses for both new and returning players, with a primary welcome package across the first four deposits.
- First Deposit Bonus. 100% match on the first deposit up to $400. To claim, players need to request it via live chat within 7 days of registration; bonuses are not automated.
- Wagering Requirement. Bonuses must be wagered 50x, with variations depending on the game type.
- Subsequent deposit bonuses. 100% match on the second, third, and fourth deposits, available under the same conditions as the first.
- Bonus wheel. After the first deposit, players can participate in a prize draw using the virtual wheel, activated based on player activity. Regularly check the Bonus Wheel menu to track a status.
Prizes are credited instantly after requesting via live chat, also carrying a 50x wagering requirement based on game type.
The casino periodically announces extra promotions and tournaments. Players receive updates via email, and a calendar of events is available on the site.
Software and slot machines
To play real money slots at JackpotCity Casino, players need to fund their accounts and choose a slot game. The title search feature is efficient but lacks categorization by providers, genres, or other criteria. Games are generally divided into slots, blackjack, poker, and roulette.
Players can create a list of favorites or select from recently played titles. The latter option is available under the “Continue Playing” section on the homepage.
Casino offerings
In addition to classic video slots, players can explore other interactive games categorized for convenience:
- Jackpots: 22 slots featuring progressive jackpots.
- Video Poker: Over 20 versions of the popular card game for poker enthusiasts.
- Roulette: Electronic versions of the most popular roulette types.
- Blackjack: More than 30 titles available.
Players can download the JackpotCity client for major operating systems.
A browser-based mobile version is also available, optimized for smartphones and tablets. Both options are user-friendly, but the downloaded client offers more stable access and easier navigation.
The desktop client can be downloaded after registration. Players must log in, click their profile name in the upper right corner, and select “Download” from the dropdown menu. After installation, they can log in with their existing credentials to access the features.
Customer support
Technical support operates 24/7 without breaks. Players can reach representatives via email, live chat or Phone. Support agents respond in the chat within a minute. Communication is in English, but a built-in service can automatically translate messages based on the user’s regional settings.
